Frequently Asked Questions
How can I place an order?
Place your order online, and we’ll carefully prepare your luméra favourites for delivery.
What are your delivery charges?
We offer free delivery on orders above PKR 3,000. Delivery times vary by location.
Are luméra products suitable for daily use?
Yes, our beauty lotions, creams, and powders are suitable for everyday skincare routines.
Can I return or exchange my order?
Please contact us before returning an item. Products must be unused and sealed.
How can I contact luméra support?
Our team is happy to help with orders, products, and skincare questions through WhatsApp.